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Channel: Communication – Institute for Organization Management – A Program of the U.S. Chamber of Commerce Foundation
Browsing index pages (30 articles)

Now: A Word That Represents Attention, Focus, and Priority

What are you working on right now? It’s a question I often ask in order to elicit a more specific response than would be received by asking, “How are you?” I think it’s because of the now. For the last...

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How Effective Are You At Setting Boundaries At Work?

How do I avoid time-wasting interruptions from others? This is a question that comes up frequently in my programs. People often ask me, “Joyce, how do I set boundaries so I can stop interruptions and...

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Active Listening: How and Why

You’re at a networking event and you spot someone you’ve wanted to talk to. You walk over, start a conversation and then it happens. They look past you mid-sentence. This has happened to all of us and...

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The Three Most Clickable Headlines

For nearly the last five years, I have spent time every work day searching the internet for content I could share via social media with nonprofit organizations. My time perusing the web has given me...

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What Makes a Good First Impression

According to Forbes magazine, our brains make a thousand computations during the first seven seconds we see someone. Are you trustworthy, confident, likeable, or competent? Within seven seconds, a...

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A Grammar Guide: Do You Write Good or Do You Write Well?

When talking about first impressions, we are often counseled, “Don’t judge a book by its cover.” However, never once has someone said, “Don’t judge a book by its writing.” In today’s digital world,...

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What Can I Do to Get My Leadership to Take Media Training Seriously?

Some association and chamber executives are enthusiastic when it comes to improving their communications skills. Others? Well, not so much. What can you do to motivate those reluctant leaders? During...

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How To Create Magnetic Messages That Resonate

Association and chamber executives are always aiming to improve their organizations’ profiles and reputations. Here’s one opportunity that many organizations ignore: Devoting conscious effort toward...

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Community Branding: Tips for telling the story of your community

Do your communities know who you are?  We are the most powerful influencers and advocates for each of our communities, but not many of us know who our city is in the eyes of our businesses and...

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Crafting the Perfect Message: Do you read me?

Effective communications, we’re all told, require having a really great message.  But what makes a message anyway?  So many times, this is a loaded word in strategy sessions or communications...

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Read Like a Hawk

Do you find yourself taking the time to re-read an email before hitting the send button? Do you notice spelling errors without the assistance of the red squiggly line? Are you guilty of using  the word...

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Communication: Do ya`ll understand?

I happen to be from the great State of Alabama.  Where I live sweet tea, fried okra, turnip greens and butter are essentials.  It’s about as “Southern” as you can get.  And, I love it.  I have a good...

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Tips for Taming Your Speaking Fears

According to the original Book of Lists, the number one worst human fear is Glossophobia, the fear of public speaking. It’s feared more than heights, snakes, even death itself which ranks number six on...

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Speaking is Not Communicating

As I travel around the country attending conferences and conventions I have become very aware of a truth that crosses every industry and job level… Speaking is not communicating. While we are talking...

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Master This ‘Presidential Secret’ When It Comes to Making Good First Impressions

Have you ever met a President of the United States? When I work in the DC area, I ask the participants in my workshops that question. Usually there are a few people who have had the experience. It...

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Now: A Word That Represents Attention, Focus, and Priority

What are you working on right now? It’s a question I often ask in order to elicit a more specific response than would be received by asking, “How are you?” I think it’s because of the now. For the last...

View Article

How Effective Are You At Setting Boundaries At Work?

How do I avoid time-wasting interruptions from others? This is a question that comes up frequently in my programs. People often ask me, “Joyce, how do I set boundaries so I can stop interruptions and...

View Article


Active Listening: How and Why

You’re at a networking event and you spot someone you’ve wanted to talk to. You walk over, start a conversation and then it happens. They look past you mid-sentence. This has happened to all of us and...

View Article

The Three Most Clickable Headlines

For nearly the last five years, I have spent time every work day searching the internet for content I could share via social media with nonprofit organizations. My time perusing the web has given me...

View Article

What Makes a Good First Impression

According to Forbes magazine, our brains make a thousand computations during the first seven seconds we see someone. Are you trustworthy, confident, likeable, or competent? Within seven seconds, a...

View Article
Browsing index pages (30 articles)


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